Privacy Policy

Effective Date: November 1, 2023
 

Welcome to Petals Craft! At Petals Craft, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our website or engage with our services.

1. Information We Collect:

   • Personal Information: When you place an order or register on our platform, we may collect personal information such as your name, contact details, shipping address, and payment information.

   • Usage Data: We gather information about your interactions with our website, including pages visited, products viewed, and other browsing activities.

   • Device Information: We may collect information about the device you use to access our platform, including the device type, operating system, and browser type.

2. How We Use Your Information:

   • Order Fulfillment: We use your personal information to process and fulfill your orders, communicate with you about your purchases, and provide customer support.

   • Website Improvement: We analyze usage data to enhance the functionality and user experience of our website.

   • Marketing Communications: With your consent, we may send you promotional emails about our products, events, and special offers.

3. Information Sharing:

   • Third-Party Service Providers: We may share your information with third-party service providers who assist us in fulfilling orders, processing payments, and delivering marketing communications.

   • Legal Compliance: We may disclose your information to comply with applicable laws, regulations, or legal processes.

4. Your Choices:

   • Opt-Out: You have the right to opt out of receiving promotional emails from us. You can do so by following the unsubscribe instructions in the email or by contacting us directly.

   • Access and Update: You can access and update your personal information by logging into your account or contacting us.

5. Security:

   • Data Security Measures: We implement security measures to protect your personal information from unauthorized access, disclosure, or alteration.

6. Children's Privacy:

   • Our Platform is not intended for children under 13: We do not knowingly collect personal information from children under the age of 13. If you believe we have inadvertently collected such information, please contact us, and we will promptly take steps to delete it.

7. Changes to this Privacy Policy:

   • Notification of Changes: We may update this Privacy Policy to reflect changes in our practices. We will notify you of any material changes by posting the updated policy on our website.

8. Contact Us:

   • Questions or Concerns: If you have any questions or concerns about this Privacy Policy, please contact us at [petalscraft3@gmail.com].

Thank you for choosing Petals Craft!